Returns & Exchanges :
We do not take any exchanges due to defect items or products because we already did our inspection to every items before shipping out. The defect may occurs during the shipping process which we will not bear since we already pack it nicely and neatly.
Refunds are only for:
- Product dont have stock already – the product in website that You order may be other walk in customer already buy it before and our website admin not update the product,in this situation we will contact You and refund your money if you already make payment before we contact you.
- Wrong price – Gold price has changes according to the current situation, so may be will have a mistake for a price. We will contact you to inform about the price if have a mistake with your order.
Once the confirmation is received and your refund is approved, , we will send you an email or whatsapp to notify you that we will refund your payment or cancel your order. If you have any further questions on returns, refunds or cancellations please contact us at [email protected] or whatsapp at 01128337199